Crowne Plaza London Docklands Hotel

Royal Victoria Dock, London, United Kingdom, E16 1AL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza London Docklands Hotel

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Jogging track

 Spa and relaxation

Spa & wellness center

Turkish bath

Reflex massage

Steam bath

Jacuzzi

Verified Reviews:

  • Bar was quite popula - Dinner was good - 2 hours to get there from heathrow
  • Swimming pool - Unisex jacuzzi - Short walk from the station - Shuttle bus
  • Staff at reception were quite efficient - Living room was quite large - Room service was ok
  • Staff are great - Prices are reasonable - Restaurant is expensive
  • Comfortable rooms with tea coffee - Gym is reasonable - Hotel is modern, clean, and stylish

Overview

The four-star Crowne Plaza Hotel London Docklands is located near the world-class business district - Canary Wharf.

This modern hotel offers a sauna and indoor pool.

All 210 contemporary rooms have a flat screen TV and work desk.

Docklands Bar & Grill serves European cuisine at a terrace.

Royal Victoria station is within 150m.

The personnel at the hotel speaks English, German, French, Spanish, Italian, Dutch, Czech, Hungarian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi.

Year renovated:   2007.  Number of rooms:   210.

Rooms

All rooms include cable / satellite TV, work desk with lamp, phone with voice mail, high-speed internet, bathrobe, bathtub, hair dryer, coffee maker, mini-bar.

Dining options

Breakfast is served daily at the Docklands Bar & Grill.

Docklands Bar & Grill offers European dining and stunning covered terrace.

The hotel's bar offers a selection of beers and various cocktails.

A full english breakfast is served at the price of GBP 18.40 per person per night. 

Services

All 10 conference rooms can accommodate up to 275 persons.

A business center offers AV equipments and a full range of secretarial services.

Wired internet costs GBP 15.95 per 24 hours.

Wi-Fi is also available in public areas.

Leisure

Sauna, fitness center, Spa & Wellness Center, massage, hot tub, Turkish/steam bath, indoor pool – all are available for your leisure at the hotel.

Additional features

The hotel is friendly to guests with disabilities.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • public parking is possible on site at GBP 16 per day.

Sports & Fitness

  • Tennis court
  • Golf course
  • Jogging track
  • Fitness center
  • Tennis

Services

  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Indoor heated swimming pool
  • Casino
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Reflex massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Hair dryer
  • Bathrobe

Media

  • Paid movies/Video
  • Cable/Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  1 am

Check-Out

  • until  1 am

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of GBP 30 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Crowne Plaza London Docklands Hotel London location
Show big map »

Hotel Address:

Royal Victoria Dock, London, United Kingdom, E16 1AL

Get directions
City Center
  • London
    10.2km
Airports
Train Stations
  • Blackheath station
    4.8km
  • Liverpool Street Station
    7.2km
Underground stations
  • North Greenwich
    1.5km
  • Canning Town
    1.1km
  • Bus stop
    1.6km
Restaurants
  • Caribbean Scene (cuisine: Caribbean)
    70 m
  • Airline Cafe & Diner (cuisine: Diner)
    90 m
Hotel information
  • Check-In:
    from  1 am
  • Check-Out:
    until  1 am
  • Year renovated:
    2007
  • Number of rooms:
    210

Hotel Awards

UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

All rooms include cable / satellite TV, work desk with lamp, phone with voice mail, high-speed internet, bathrobe, bathtub, hair dryer, coffee maker, mini-bar.

Crowne Plaza London Docklands One King Bed ExecutiveCrowne Plaza London Docklands One King Bed ExecutiveCrowne Plaza London Docklands One King Bed Executive
One King Bed Executive
Bed type: King Size bed or Double beds
Size: 29m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

1 king bed. No smoking.

Room facilities
    Crowne Plaza London Docklands Superior RoomCrowne Plaza London Docklands Superior RoomCrowne Plaza London Docklands Superior RoomCrowne Plaza London Docklands Superior Room
    Superior Room
    Bed type: King Size bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    1 or 2 beds.

    Room facilities
      Crowne Plaza London Docklands One King Bed Executive Crowne Plaza London Docklands One King Bed Executive Crowne Plaza London Docklands One King Bed Executive
      One King Bed Executive
      Bed type: King Size bed or Double beds
      Size: 29m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      1 king bed. Smoking room.

      Room facilities
        Crowne Plaza London Docklands 1 King Bed Junior SuiteCrowne Plaza London Docklands 1 King Bed Junior SuiteCrowne Plaza London Docklands 1 King Bed Junior Suite
        1 King Bed Junior Suite
        Bed type: King Size bed
        Size: 28m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        1 king bed. Desk. No smoking room.

        Room facilities
          1 King Bed Executive Suite
          Check Prices
          — Less information+ More information

          1 king bed. Desk. No smoking room.

          How to reach hotel

          hotel Crowne Plaza London Docklands Hotel London location
          Show big map »

          Hotel Address:

          Royal Victoria Dock, London, United Kingdom, E16 1AL

          Get directions
          City Center
          • London
            10.2km
          Airports
          Train Stations
          • Blackheath station
            4.8km
          • Liverpool Street Station
            7.2km
          Underground stations
          • North Greenwich
            1.5km
          • Canning Town
            1.1km
          • Bus stop
            1.6km
          Restaurants
          • Caribbean Scene (cuisine: Caribbean)
            70 m
          • Airline Cafe & Diner (cuisine: Diner)
            90 m
          Hotel information
          • Check-In:
            from  1 am
          • Check-Out:
            until  1 am
          • Year renovated:
            2007
          • Number of rooms:
            210

          Hotel Awards

          UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge

          Crowne Plaza London Docklands Location

          Legend
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          • Other hotels
          • Airports
          • Underground stations
          • Train stations
          • Parks
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          • Convention centers
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          • General

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          Click the hotel to go to the main hotel page.

          Route Planner
          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

          What's nearby

          What's nearby.

          ExCel Exhibition Center is a five-minute walk away

          ExCeL Exhibition Center, 100 m, an exhibition and conference center in the borough of Newham

          Gala Bingo, 1.3 km, Europe’s leading gaming operator

          The O2 Arena, 1.4 km, multi-purpose indoor arena located on the Greenwich Peninsula on the Thames

          Convention centers

          Sport related

          Amusement

          • Gala Bingo - 1.3km

          Transport

          • Emirates Air Line - Greenwich Peninsula - 1.2km

          Underground stations

          Local Attractions

          • The Thames Barrier - 2.0km
            1 Unity Way, London
          • Geffrye Museum - 2.4km
            Kingsland Road, London
          • The Who Shop - 2.8km
            39-41 Barking Road, London
          • Billingsgate Market - 2.3km
            London E14 5ST England
          • Canary Wharf Tower - 2.7km
            One Canada Square, London

          Near the hotelNear the hotel

          • ISKCON Bhaktivedant Manor - 960 m
            Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
          • Up at The O2 - 1.2km
            The O2, London
          • British Music Experience - 1.3km
            The Bubble, London
          • Dinosaurs Unleashed London O2 - 1.2km
            The O2, London
          • Thames Barrier Park - 1.3km
            North Woolwich Road, London

          Restaurants Nearby

          • Caribbean Scene - 70 m

            Address: ExCeL Marina, 17 Western Gateway
            Phone: 020 7511 2023

            Cuisine: Caribbean
            Price Range: GBP 19 - GBP 77

          • Docklands Bar & Grill - 180 m

            Address: Royal Victoria Dock
            Phone: +44 (0)207 055 2119

            Cuisine: European, British
            Price Range: GBP 25 - GBP 50

          • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 330 m

            Address: 7 Western Gateway
            Phone: 0207 540 9700

            66% likes this, based on 76 reviews
            Cuisine: Contemporary, International
            Price Range: GBP 19 - GBP 57

          • Airline Cafe & Diner - 90 m

            Address: 14 Western Gateway

            62% likes this, based on 37 reviews
            Cuisine: Diner

          • Bollywood Brasserie - 330 m

            Address: 2 Western Gateway
            Phone: 020 7473 5004

            Cuisine: Indian
            Price Range: GBP 45 - GBP 55

          Getting there.

          London City Airport is within 3.54km.

          By taxi the transfer costs GBP 10 and lasts for 10 minutes.

          By car turn right, at the end of the road right again. Leave the roundabout at the 1st exit, at the next roundabout also take the 1st exit. Follow signs to Excel West. The hotel is on the left hand side.

          London Heathrow Airport is within 56.33km.

          By car follow signs to M4, central London. Continue onto the A4. Cross central London via Victoria Embankment A3211 and follow signs to Docklands, City Airport, Excel West. The hotel is on your left hand side.

          London Gatwick Airport is within 64.37km.

          By car follow signs to M23 towards London. Head to M25 towards Dartford. Exit onto A2 towards London. Drive through Blackwall Tunnel and follow signs to City Airport and Excel West, The hotel is on your left hand side on Western Gateway.

          Getting around.

          Royal Victoria station is within 150m.

          Public parking costs GBP 16 per day.

          Hotel information
          • Check-In:
            from  1 am
          • Check-Out:
            until  1 am
          • Year renovated:
            2007
          • Number of rooms:
            210

          Hotel Awards

          UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge

          Hotels nearby
          Smart Stay London
          4 stars
          0.2km

          Crowne Plaza London Docklands Reviews

          Guest reviews are submitted by our customers after their stay at Crowne Plaza London Docklands

          Average guest rating

          7.0out of 10
          Very good
          Based on 98 reviews

          Rating by category:

          Rooms
          9.1
          Service
          7.7
          Value
          8.6
          Location
          9.3

          Individual guest reviews

          • Couple
            8.2

            The staff were friendly, the facilities were good, location good,

            Hotel car park a bit small, but you could use the multi story next door

          • Group of friends
            5.4

            The food and service in the bar/grill were poor. I was overcharged for breakfasts, we had 2 for 1 breakfast on one morning of our stay and I realise now I have been charged for 3! We were in a room kitted out for a wheelchair, which was fine, but I think we should have been informed at time of booking, we weren't told this and the layout in the bathroom was very low level for someone not in a wheelchair. During cleaning after the first night of our stay the towels were removed, but not replaced so we had to ask for replacements.

          • Single
            8.8

            They woke me up at 6 am for a taxi I had ordered at 7 am. That deprived me of 40 minutes of badly needed sleep. Clumsy. Otherwise a nice hotel and nice people.

          • Single
            4.6

            The pool was nice

            I will never return to this hotel. This Crowne Plaza lowered my overall impression of the Crowne Plaza hotels in general. Prior to this trip I picked on the basis of the name, thinking the name was associated with quality. However, this hotel had no internet of any kind, so my iPhone charges were through the roof; they charged me more than $400 a night, which did not include breakfast (they charged an additional $25 for what was standard fare and would be included in any medium class hotel throughout Europe or even the rest of the UK). Really an abysmal experience and makes me really question this hotel as being capable of handling the Olympics a few years hence.

          • Single
            7.8

            A very pleasant hotel next to ExCel centre. The girl who checked me in enquired if like most people in the hotel that night I was taking an exam the next day. She wished good luck and put me up in a quiet room away from lifts and families. The room was clean, had a desk for some last minute revision and a very comfortable bed to feel fresh and ready to go in the morning. Breakfast was everything one could wish for and a pleasant experience overall.

            When I was checking out in the morning electricity went down in the hotel. As I was running late for my exam I suggested I would pay when I collect my car later in the day. The guy at the desk kept ignoring me and would wonder off from time to time to chat to his colleagues about the power cut. I then suggested that they charge the card they had preauthorised the night before and I would either collect the receipt after my exam or they would e-mail it to me (I left my e-mail address). When after my exam I came back to collect my car, I was told that everything had been paid for. I was not given any receipt and nothing came in the e-mail since. I am not sure how much I was charged, what was included in my final bill and I have no proof of that payment. I do understand that a power cut is quite out of ordinary, but hotel staff needs to be able to deal with situations like this.

          • Family with children
            8.2

            Room servcie is a bit hit and miss with what they can actually provide.

          • Single
            7.0

            The quietness of the area.

            The fact that they wanted to charge a 'tray charge' (whatever that means) of £5 on room service.

          • Group of friends
            9.6

            Room was very comfortable and modern.The food in the grill/restaurant was particularly good, a little expensive but worth the money.

          • Family with children
            6.2

            swimming pool

            restaurant was lacking in any real ambience ,more functional than appealing. Queues easily formed when busy,though food excellent

          • Single
            8.8

            new design hotel, nice wellness and pool, friendly staff

            expensive internet access, should be free

          • Older travelers
            8.2

            Good locaation for O2 arena and for access to Docklands light railwasy for the city and shopping

            Could not get the car up the slope from the car aprk due to ice the following day - no snow clearance around hotel outside causing hazard

          • Family with children
            7.0

            Comfortable room

            Reception area very cold as was breakfast area ?

          • Group of friends
            8.2

            The bed was soooo comfortable

            The bar was expensive and it was difficult and expensive to get to the O2

          • Family with children
            9.6

            The swimmingpool was excellent! My Children loved it!

            The staff could have been more friendly during our stay, not only when we were checking in and out!

          • Couple
            7.4

            Nice, new hotel. Convenient, if expensive, parking. Large rooms, good bar, reasonable breakfast. Decent value if you can get a weekend rate.

            Bed too soft and pillows too hard. Can be a bit time-consuming and tiring travelling across London by public transport from the hotel, but that's the flip side of a decent weekend rate.

          How to reach hotel

          hotel Crowne Plaza London Docklands Hotel London location
          Show big map »

          Hotel Address:

          Royal Victoria Dock, London, United Kingdom, E16 1AL

          Get directions
          City Center
          • London
            10.2km
          Airports
          Train Stations
          • Blackheath station
            4.8km
          • Liverpool Street Station
            7.2km
          Underground stations
          • North Greenwich
            1.5km
          • Canning Town
            1.1km
          • Bus stop
            1.6km
          Restaurants
          • Caribbean Scene (cuisine: Caribbean)
            70 m
          • Airline Cafe & Diner (cuisine: Diner)
            90 m
          Hotel information
          • Check-In:
            from  1 am
          • Check-Out:
            until  1 am
          • Year renovated:
            2007
          • Number of rooms:
            210

          Hotel Awards

          UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

          According to guest reviews, the hotel has been rated as
          Best Luxury Hotels in United Kingdom

          Use Badge