Crowne Plaza London Docklands Hotel

Western Gateway,Royal Victoria Dock, London, United Kingdom, E16 1AL  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Crowne Plaza London Docklands Hotel

Paid Wi-Fi

Paid Wi-Fi in rooms

Parking

GBP 18 per day

Luggage storage
24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Shuttle

City shuttle service

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Verified Reviews:

  • Bar was quite popula - Dinner was good - 2 hours to get there from heathrow
  • Swimming pool - Unisex jacuzzi - Short walk from the station - Shuttle bus
  • Staff at reception were quite efficient - Living room was quite large - Room service was ok
  • Staff are great - Prices are reasonable - Restaurant is expensive
  • Comfortable rooms with tea coffee - Gym is reasonable - Hotel is modern, clean, and stylish

Overview

The stylish 4-star Crowne Plaza London Docklands Hotel is set in Newham district and offers comfortable guestrooms with a view over the city center. Residing in a 6-story building, the hotel was opened in 2003 and renovated in 2007.

It provides major location within easy reach of Island Gardens, Lyceum Theatre and Brick Lane Music Hall. There are a stadium, restaurants and bars in the area.

Crowne Plaza London Docklands Hotel offers a panoramic view to its guests.

The property is in a 10-minute walking distance from Canning Town subway station. 5 minutes' drive from London City airport.

Rooms

Rooms of Crowne Plaza London Docklands Hotel are appointed with a dressing area, central heating, free Wi-Fi, a laptop safe and a personal computer. For more comfort a power shower, a hairdryer and a walk-in shower are provided.

Eat & Drink

International dishes are served in the relaxed restaurant on site. Guests can unwind at the renowned Contemporary bar serving a wide range of beers and wines. Offering various dining options, Caribbean Scene and Docklands Bar & Grill are about 5-minute walk away.

A full english breakfast is served at the price of GBP 18.40 per person per night. 

Services

The hotel offers a beauty salon, a storage room and free parking along with a conference room, a business centre and a fax for both business and leisure guests.

Relax

Guests will benefit from body wraps, aromatherapy and beauty therapy. Lawn tennis and sailing as well as a fitness center, pilates classes and aerobics classes will help travelers keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site at GBP 18 per day.

The personnel at the hotel speaks English, German, French, Spanish, Italian, Dutch, Czech, Hungarian, Japanese, Polish, Russian, Arabic, Hindi, Afrikaans, Panjabi / Punjabi.

Year renovated:   2007.  Number of floors:   6.  Number of rooms:   210.

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Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Carte blanche
  • Lobby
  • Ice machine
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Sailing
  • Tennis court
  • Golf course

Services

  • City shuttle service
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Reflex massage

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • Paid in-room safe
  • Mini-bar
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  12 pm

Check-out

  • until  12 pm

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Crowne Plaza London Docklands Hotel London location
Show big map »

Hotel Address:

Western Gateway,Royal Victoria Dock, London, United Kingdom, E16 1AL

Get directions
City Center
  • London
    10.2 km
Airports
Train Stations
  • Woolwich Arsenal
    4.0 km
  • Blackheath station
    4.8 km
Underground stations
  • North Greenwich
    1.5 km
  • Canning Town
    1.1 km
  • Bus stop
    1.6 km
Restaurants
  • Caribbean Scene (cuisine: Caribbean)
    70 m
  • Airline Cafe & Diner
    100 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    6
  • Number of rooms:
    210

Hotel Awards

UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Crowne Plaza London Docklands photos Room
One King Bed Executive
Bed type: King-size bed
Size: 29 m²
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

1 king bed. No smoking.

Room facilities
    Crowne Plaza London Docklands photos Room
    Superior Room
    Bed type: King-size bed or Queen-size bed
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    1 or 2 beds.

    Room facilities
      Crowne Plaza London Docklands photos Room
      One King Bed Executive
      Bed type: King-size bed
      Size: 29 m²
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      1 king bed. Smoking room.

      Room facilities
        1 King Bed Junior Suite
        Check Prices
        — Less information+ More information

        1 king bed. Desk. No smoking room.

        1 King Bed Executive Suite
        Check Prices
        — Less information+ More information

        1 king bed. Desk. No smoking room.

        How to reach hotel

        hotel Crowne Plaza London Docklands Hotel London location
        Show big map »

        Hotel Address:

        Western Gateway,Royal Victoria Dock, London, United Kingdom, E16 1AL

        Get directions
        City Center
        • London
          10.2 km
        Airports
        Train Stations
        • Woolwich Arsenal
          4.0 km
        • Blackheath station
          4.8 km
        Underground stations
        • North Greenwich
          1.5 km
        • Canning Town
          1.1 km
        • Bus stop
          1.6 km
        Restaurants
        • Caribbean Scene (cuisine: Caribbean)
          70 m
        • Airline Cafe & Diner
          100 m
        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2007
        • Number of floors:
          6
        • Number of rooms:
          210

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge

        Crowne Plaza London Docklands Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Convention centers

        Amusement

        • Gala Bingo - 1.3 km

        Parks

        Transport

        • Emirates Air Line - Greenwich Peninsula - 1.2 km

        Underground stations

        Local attractions

        • The Thames Barrier - 2.0 km
          1 Unity Way, London
        • Geffrye Museum - 2.4 km
          Kingsland Road, London
        • The Who Shop - 2.8 km
          39-41 Barking Road, London
        • Billingsgate Market - 2.3 km
          London E14 5ST England
        • Canary Wharf Tower - 2.7 km
          One Canada Square, London

        Near the hotel

        • ISKCON Bhaktivedant Manor - 960 m
          Dharam Marg, Hilfield lane, Near Watford, Herts, Watford
        • Up at The O2 - 1.2 km
          The O2, London
        • British Music Experience - 1.3 km
          The Bubble, London
        • Dinosaurs Unleashed London O2 - 1.2 km
          The O2, London
        • Thames Barrier Park - 1.3 km
          North Woolwich Road, London

        Restaurants nearby

        • Caribbean Scene - 70 m

          Address: ExCeL Marina, 17 Western Gateway
          Phone: 020 7511 2023

          Cuisine: Caribbean
          Price Range: GBP 20 - GBP 79

        • Docklands Bar & Grill - 180 m

          Address: Royal Victoria Dock
          Phone: +44 (0)207 055 2119

          Cuisine: European, British
          Price Range: GBP 26 - GBP 52

        • The Upper Deck Restaurant & Bar at the Novotel London ExCeL - 330 m

          Address: 7 Western Gateway
          Phone: 0207 540 9700

          66% likes this, based on 76 reviews
          Cuisine: Contemporary, International
          Price Range: GBP 20 - GBP 59

        • Airline Cafe & Diner - 100 m

          Address: 14 Western Gateway

          62% likes this, based on 37 reviews

        • Bollywood Brasserie - 330 m

          Address: 2 Western Gateway
          Phone: 020 7473 5004

          Cuisine: Indian
          Price Range: GBP 46 - GBP 57

        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2007
        • Number of floors:
          6
        • Number of rooms:
          210

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge

        Hotels nearby
        Good Hotel London
        4 stars
        0.1 km
        Smart Stay London
        4 stars
        0.2 km
        Metro Inn London
        3 stars
        5 km

        Crowne Plaza London Docklands Reviews

        Guest reviews are submitted by our customers after their stay at Crowne Plaza London Docklands

        Average guest rating

        7.0out of 10
        Very good
        Based on 98 reviews

        Rating by category:

        Rooms
        9.1
        Service
        7.7
        Value
        8.6
        Location
        9.3

        Guest reviews

        • Couple
          8.2

          The staff were friendly, the facilities were good, location good,

          Hotel car park a bit small, but you could use the multi story next door

        • Group of friends
          5.4

          The food and service in the bar/grill were poor. I was overcharged for breakfasts, we had 2 for 1 breakfast on one morning of our stay and I realise now I have been charged for 3! We were in a room kitted out for a wheelchair, which was fine, but I think we should have been informed at time of booking, we weren't told this and the layout in the bathroom was very low level for someone not in a wheelchair. During cleaning after the first night of our stay the towels were removed, but not replaced so we had to ask for replacements.

        • Single
          8.8

          They woke me up at 6 am for a taxi I had ordered at 7 am. That deprived me of 40 minutes of badly needed sleep. Clumsy. Otherwise a nice hotel and nice people.

        • Single
          4.6

          The pool was nice

          I will never return to this hotel. This Crowne Plaza lowered my overall impression of the Crowne Plaza hotels in general. Prior to this trip I picked on the basis of the name, thinking the name was associated with quality. However, this hotel had no internet of any kind, so my iPhone charges were through the roof; they charged me more than $400 a night, which did not include breakfast (they charged an additional $25 for what was standard fare and would be included in any medium class hotel throughout Europe or even the rest of the UK). Really an abysmal experience and makes me really question this hotel as being capable of handling the Olympics a few years hence.

        • Single
          7.8

          A very pleasant hotel next to ExCel centre. The girl who checked me in enquired if like most people in the hotel that night I was taking an exam the next day. She wished good luck and put me up in a quiet room away from lifts and families. The room was clean, had a desk for some last minute revision and a very comfortable bed to feel fresh and ready to go in the morning. Breakfast was everything one could wish for and a pleasant experience overall.

          When I was checking out in the morning electricity went down in the hotel. As I was running late for my exam I suggested I would pay when I collect my car later in the day. The guy at the desk kept ignoring me and would wonder off from time to time to chat to his colleagues about the power cut. I then suggested that they charge the card they had preauthorised the night before and I would either collect the receipt after my exam or they would e-mail it to me (I left my e-mail address). When after my exam I came back to collect my car, I was told that everything had been paid for. I was not given any receipt and nothing came in the e-mail since. I am not sure how much I was charged, what was included in my final bill and I have no proof of that payment. I do understand that a power cut is quite out of ordinary, but hotel staff needs to be able to deal with situations like this.

        • Family with children
          8.2

          Room servcie is a bit hit and miss with what they can actually provide.

        • Single
          7.0

          The quietness of the area.

          The fact that they wanted to charge a 'tray charge' (whatever that means) of £5 on room service.

        • Group of friends
          9.6

          Room was very comfortable and modern.The food in the grill/restaurant was particularly good, a little expensive but worth the money.

        • Family with children
          6.2

          swimming pool

          restaurant was lacking in any real ambience ,more functional than appealing. Queues easily formed when busy,though food excellent

        • Single
          8.8

          new design hotel, nice wellness and pool, friendly staff

          expensive internet access, should be free

        • Older travelers
          8.2

          Good locaation for O2 arena and for access to Docklands light railwasy for the city and shopping

          Could not get the car up the slope from the car aprk due to ice the following day - no snow clearance around hotel outside causing hazard

        • Family with children
          7.0

          Comfortable room

          Reception area very cold as was breakfast area ?

        • Group of friends
          8.2

          The bed was soooo comfortable

          The bar was expensive and it was difficult and expensive to get to the O2

        • Family with children
          9.6

          The swimmingpool was excellent! My Children loved it!

          The staff could have been more friendly during our stay, not only when we were checking in and out!

        • Couple
          7.4

          Nice, new hotel. Convenient, if expensive, parking. Large rooms, good bar, reasonable breakfast. Decent value if you can get a weekend rate.

          Bed too soft and pillows too hard. Can be a bit time-consuming and tiring travelling across London by public transport from the hotel, but that's the flip side of a decent weekend rate.

        How to reach hotel

        hotel Crowne Plaza London Docklands Hotel London location
        Show big map »

        Hotel Address:

        Western Gateway,Royal Victoria Dock, London, United Kingdom, E16 1AL

        Get directions
        City Center
        • London
          10.2 km
        Airports
        Train Stations
        • Woolwich Arsenal
          4.0 km
        • Blackheath station
          4.8 km
        Underground stations
        • North Greenwich
          1.5 km
        • Canning Town
          1.1 km
        • Bus stop
          1.6 km
        Restaurants
        • Caribbean Scene (cuisine: Caribbean)
          70 m
        • Airline Cafe & Diner
          100 m
        Hotel information
        • Check-in:
          from  12 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2007
        • Number of floors:
          6
        • Number of rooms:
          210

        Hotel Awards

        UKHOTEL AWARDSRecommendedLondonCrowne Plaza London Docklands

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge